Contact information
Contact Us
If you have questions regarding our isolated pedalboard power supply mA current ratings, center-negative vs center-positive DC polarity, TS vs TRS balanced cable wiring, pedalboard rail dimensions, order status, shipping, or returns, our audio hardware team is ready to assist. We respond to all inquiries within 24 to 48 business hours.
| Store Name: | Tone Depot |
| Website: | tonedepot.shop |
| Email: | support@tonedepot.shop |
| Phone: | +61 478 624 726 |
| Business Address: | 8 Satinash Place, Mudjimba, QLD 4564, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to ESD-safe audio electronics testing benches, cable continuity and capacitance auditing workflows, and specialized warehouse receiving procedures, please do not dispatch returned cables, power supplies, pedalboards, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.